“Easy Rent Cars are great! Fox is easy to pick up/drop off.”
About FOX RENT A CAR:10.0/10
Fox needs to hire more customer service agents. Every time I have had to call them, I have been on hold for hours. They overcharged me from the amount quoted but after being on hold forever, I finally got the RUDEST customer service girl I have ever talked with. She fixed the issue and refunded me but she needs a new job!!!!
The car was a little dinged up and not exceptionally cleaned. Floor carpet coming up in front passenger side and missing hanging rack on back passenger side.
Tried to pressure sell additional insurance. Wrong size car given had a mid size suv instead of large suv. Could never get through to Customer services on phone!!
Let’s start off with the wait of an HOUR to be assisted. There was only ONE person at the counter. Thalia or whatever her name is at the counter that was working on Friday May 3rd at 9:30am is HORRIBLE ! She lacks manners, very RUDE &disrespectful.
Deposit for the rental is a THOUSAND DOLLAR HOLD !! Which is beyond ridiculous !
I’ve used many other places &the deposit was nothing Ofer 500$. Never again will I use fox rental services
About QEEQ:10.0/10
Always low prices
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