Like: Used computer kiosk once we landed to pull up reservation in rental car section of airport, process was detailed but fairly quick. Printed out small paper, we took that to desk for our rental company, handed them sheet, they got us to our car immediately. Return process was just as simple and quick. Dislike: Our car was not cleaned between drivers.
Loved the car. Took almost 1 hour to get out of the car hire depot area, not the fault of Alamo. Counter staff not very polite, but staff at pick up area were amazing and happy to help out. Car hadn’t been checked too well. Previous driver had left clothing and medicine in it.
“Enormous value for money, everything went smoothly and perfectly!”
About Alamo:10.0/10
Like: few papers, few minutes from desk to the car Dislike: nothing
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Customer Service
Quick
Dislike: Our car was not cleaned between drivers.
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