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Search for ESSENCE Car Hire in Orlando

Non Approved Charge Added Surreptitiously

Reviewed: Mon, Dec 16, 2019
About ESSENCE: 9.0 /10
My voucher was for $142.65. I declined all extra insurance, gas, etc. When I was handed my bill, it came to $187.79. This is because Value adds, without asking permission, a fee for "RSA" of $3.99 per day. "RSA" apparently is "road side assistance." I immediately told the desk person I did not approve that. She said it was too late to remove this unapproved charge, and I should call their office. This is the second time they have done this to me. This is outright theft. Also, I was told when I returned the car that I would be emailed my final bill, and I wasn't.
Nissan Versa image
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Compact | Nissan Versa or similar

Relevant Reviews on ESSENCE Orlando - Airport (Florida)

G.Montoya

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Economy | Toyota Yaris or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Jul 23, 2020
“give real price”
About ESSENCE: 8.0 /10
The value car rental charge more money dor tax was 3.99 daily in adicción already pay.
About QEEQ: 8.0 /10
i chose a car and price and de value rental charge more money

S.VanOrden

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Compact | Nissan Versa or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Jan 9, 2020
“Not convenient!”
About ESSENCE: 8.0 /10
Not enough staff working there. Had to wait for a long time to get our car. Staff tried to scare us with issues concerning insurance even though we assured them that we had adequate coverage. Car was new and in great condition. No complaints about the car.

R.Aucoin

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Compact | Nissan Versa or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Mon, Apr 29, 2019
“It was ok. Booking took too long”
About ESSENCE: 5.3 /10
The car had 13,000 miles on it and it ran rough. The salesman tried to sell us toll transponder for $8.00 a day we went through 2 tolls total. What a waste that would of been.

g.mangaran

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Economy | Toyota Yaris or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Apr 18, 2019
“Suck car rental company.”
About ESSENCE: 2.0 /10
Value car rental in Orlando, Florida will take advantage on you, not other car rental company that will upgrade your car free. They call it upgrade but the car that they gave it to me is older model with a lot of scratches, no keyless entry and smell stink. Not worth it for forcing us to upgrade. First time I got a problem with car rental company. I will never rent a car in this company again, never.

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Compact | Nissan Versa or similar
ESSENCE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Apr 18, 2019
“VERY WORST EVER. EVER”
About ESSENCE: 2.0 /10
Not only have I never had a worse car rental experience because of some man named Arius who was working at the counter when I picked up the car; I've never had a worse experience with a business anywhere. Period. This person should not be working there. Or anywhere for that matter. He needs to be fired immediately.

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