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Search for Europcar Car Hire in London

Excellent car but staff services could be improved

Reviewed: Wed, Dec 18, 2019
About Europcar: 7.3 /10
The car was in an excellent condition and enjoyed the ride throughout our journey. However, the staff on duty for the pick up day arrived almost an hour later than the opening hours which is supposedly to be 8am. Also, the staff got quite annoyed when he was upselling additional insurance even I have mentioned it many times I have bought addtional coverage. This has overall delayed our journey out of London.
About QEEQ: 10.0 /10
Well done and keep up the good work!
Opel Zafira 7 Seats image
Europcar
London
United Kingdom
Mini Van | Opel Zafira 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Matthew Horatio

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Europcar
Oxford
United Kingdom
Reviewed: Tue, Feb 25, 2025
About Europcar: 8.0 /10
Overall quick and efficient service, very satisfied. However, I later realized that the fuel tank was not full at the beginning, even though they claimed it was (the tricky part is that it’s hard to notice at first glance that it's not a full tank).
About QEEQ: 10.0 /10

Blake Morton

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Europcar
York
United Kingdom
Reviewed: Wed, Sep 14, 2016
About Europcar: 8.0 /10
British people are generally very contract-oriented. It's hard to make changes to your order at the last minute, so you have to compromise. What you book initially is what you get! They often try to overcharge or sell you something extra, but if you stick to your original order, they have nothing to say.

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Compact | Ford Focus or similar
Europcar
Aberdeen Airport(ABZ)
Aberdeen
United Kingdom
Reviewed: Wed, Apr 13, 2022
“Leisure trip”
About Europcar: 10.0 /10
Easy pleasant transaction
About QEEQ: 10.0 /10
Easy pleasant transaction

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Compact | Opel Astra or similar
Europcar
Guildford
United Kingdom
Reviewed: Thu, Aug 8, 2019
“Car itself Fiat Pinto really poor. Vehicle try really pressure not Checked had to do it on M”
About Europcar: 6.4 /10
Sold me top up insurance rip off! Double the price as I didn't do it online.. Car not ready.. Not comfortable car. Radio Really bad. Fiat pinto Not that great....

L.Aslam

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Intermediate | Skoda Superb or similar
Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Fri, Jan 5, 2018
“Easy Process”
About Europcar: 8.0 /10
Like: Well priced for size of car, well known rental company, quite a simple process overall.
Dislike: Car booked was a Skoda Superb or similar, which is quite a large car. Car issued was a Skoda Octavia, which is the next size down.

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