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Search for Europcar Car Hire in London

Excellent car but staff services could be improved

Reviewed: Wed, Dec 18, 2019
About Europcar: 7.3 /10
The car was in an excellent condition and enjoyed the ride throughout our journey. However, the staff on duty for the pick up day arrived almost an hour later than the opening hours which is supposedly to be 8am. Also, the staff got quite annoyed when he was upselling additional insurance even I have mentioned it many times I have bought addtional coverage. This has overall delayed our journey out of London.
About QEEQ: 10.0 /10
Well done and keep up the good work!
Opel Zafira 7 Seats image
Europcar
London
United Kingdom
Mini Van | Opel Zafira 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Polly Spenser

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Europcar
Gatwick Airport(LGW)
London
United Kingdom
Reviewed: Mon, Aug 18, 2025
About Europcar: 8.0 /10
It's decent. I hope purchasing full insurance can lead to more efficient service.

Candice Newman

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Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Fri, Dec 28, 2018
About Europcar: 2.0 /10

V.Flann

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Economy | Opel Corsa 2 Doors or similar
Europcar
Dartford
United Kingdom
Reviewed: Sat, Aug 7, 2021
“The only issue I had was the car smelt of cigarette smoke which was not pleasant.”
About Europcar: 8.0 /10
Service was quick and efficient.
About QEEQ: 9.0 /10

J.Hicks

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Intermediate | Skoda Octavia or similar
Europcar
Romford
United Kingdom
Reviewed: Thu, Aug 30, 2018
“Good”
About Europcar: 8.4 /10
Like: Really good customer service and the gentleman came and opened up the warehouse late at night so I could drop the car off.
Dislike: The car was clean and modern, but slow. Next time I'll spend a little more money and choose a better car.

L.Aslam

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Intermediate | Skoda Superb or similar
Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Fri, Jan 5, 2018
“Easy Process”
About Europcar: 8.0 /10
Like: Well priced for size of car, well known rental company, quite a simple process overall.
Dislike: Car booked was a Skoda Superb or similar, which is quite a large car. Car issued was a Skoda Octavia, which is the next size down.

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