I booked a Versa or a similar model online. When picking up the car, there was no Versa, only a similar model, the Corolla, but they wanted to charge extra. I refused. Guess what car they gave me? A Toyota Yaris. Terrible service.
Like: Reasonable rates Dislike: They had difficulty removing the GPS and toddler seat from our reservation -- 4 different stages in the process said they couldn't remove it.
Like: Visiting family on vacation an needed a vehicle for transportation. Dislike: Although the vehicle was dependable and efficient we would have appreciated a more economical rental price.
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Customer Service
Efficient, good value.
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