They tried to force me into purchasing their insurance. I showed them my insurance and they said they did not accept it. I had to show them their own policy online in order for them to allow my insurance as coverage. Same for Sunpass- they forced it at $7.95 per day even though I had my own and their policy said it was available but nowhere said absolutely must purchase it. Also, at drop off, I had to call because no one was there. I had to wait 20 minutes after I called them for someone to show up.

Car had low mileage, but was not clean. From the time I call to be picked up and by the time I got the car it was over two hours. Drop off was the same , I got there an hour early but I had to wait for over a hour before someone came to the office. Will not recommend this car rental company.

The staff seemed overwhelmed and overworked. Very polite but did not provide adequate wait time updates. Staff didn't seem very confident through out the process. A bit of a language barrier that also made interacting with the staff difficult.

Easy to use booking platform. May want to vet their renters first

helpful and friendly check in and check out, picked us up and dropped us off at the airport in a timely manner. Car was mostly clean but you have to be sure you go over every inch of the car prior to renting to be sure you don't get charged for a ding or dent upon return of the vehicle. ive rented from other companies that weren't as picky with every little nick or scratch but over all a good value for the money, and vehicle was what I expected.

found me the best price

The car was fine. As for Horspower, we waited at least 45 minutes. We had to call to get some to pick us up. When you put down a time to pick up your car they mean that time. There is no shuttle, the car you are renting is what they pick you up in. They rent out of a hotel which was very uncomfortable and a little inconvenient. E ven though you have a Sunpass for the tolls they have their own so yours is no good so you end up paying more money. There are a lot of penalty fees if you bring the car back early or return it late so dead the paperwork carefully.