We picked up the car at 7 PM. The inspection was very casual, some scratches could only be seen using our own flashlight. There were obvious scratches on the back of the car, and if we hadn't carefully checked, the inspection staff would have ignored them. Later, we discovered a small rim scratch and were told to refer to the contract; anything not recorded was our responsibility.
The company is quite small, appears to be a family-run business and seems somewhat unprofessional. There was no one on the ground floor to assist us, and we had to ring the doorbell for a while before someone from upstairs came down to guide us to the second floor to sign the rental agreement. The same person handled both the car pickup and return. There were no other customers, so there was no waiting time.
Very professional; great pick up / drop off service; amazing price; saved over $1,000 on a 2 week rental
About QEEQ:10.0/10
Great aggregator, fantastic deals to be had; the one vendor I had whilst un-heard of (not a house hold name) was excellent value, and ran a great service.
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Customer Service
Reasonable price and overall satisfactory.
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