it was ok by and large though. Only problem was Routes not operating 24/7
F.Obodozie
Canada
Reviewed: Fri, Jan 3, 2020
About Routes:8.7/10
As a car rental service, i believe the car rental service should be offered on a 24/7 basis. I had to return the car at 5:30am on 31/12/2019 before they opened shop and had to pay almost CAD20 to UBER to get back to the airport. Not cool at all.
Initially, they charged the wrong amount and we haven't received a refund yet. The car provided wasn't the one we originally booked, which felt unfair to us as Chinese customers. After some communication, they finally gave us the car we had booked.
I waited a long time for the shuttle to pick me up at the airport
About QEEQ:8.0/10
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it was ok by and large though. Only problem was Routes not operating 24/7
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