Bad customer service and no protection of credit card payment details

E.Teo

South Korea

Reviewed: Fri, Jan 3, 2020

About tamra: 5.0 /10

Unable to collect the car early as they would impose additional charges. Waited for 1.5 hour ! Forced to sign consent form and disclosed credit card details !

About QEEQ: 8.0 /10

Full Size | Kia K5 or similar

7-day rental

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

South Korea

4-day rental

Economy | Kia Morning or similar

Reviewed: Sat, Feb 1, 2020

“Won’t come back due to car condition”

About tamra: 7.0 /10

1) Both side mirrors were glazed which made me very difficult to see the view in them. Unsafe driving 2) the fuel level when I picked up the car was not full. The Tamra staff refused to top it up to full.

G.Smith

South Korea

3-day rental

Standard | New Hyundai Avante 2019 or similar

Reviewed: Tue, Oct 15, 2019

“Excellent Experience - Highly Recommended”

About tamra: 10.0 /10

Everything about the experience dealing with Easy Rent Cars was excellent. Ease of booking, information provided, instructions, etc. were right on the money. Will definitely use Easy Rent Cars for my next rental. Portugal and Spain next year !!!

About QEEQ: 10.0 /10

South Korea

3-day rental

Full Size | Kia K5 or similar

Reviewed: Sun, Jun 30, 2019

“No issue with easy Renta-car but if I could replay I wouldn't use TAMRA. Limited hours and too much”

About tamra: 7.7 /10

Car was excellent but natural gas so had to look for specific stations

About QEEQ: 10.0 /10

Excellent...would use again to order a car from the AIRPORT

South Korea

3-day rental

Intermediate | Renault Samsung SM5 Guaranteed model

Reviewed: Fri, Jun 7, 2019

“Overall, I am happy with the car condition but not the customer service's attitude.”

About tamra: 7.3 /10

I tried to get help from TAMRA helpline as I encountered some problem with the car. The person showed his impatience and replied me rudely and he didnt even make effort to help me with my problem.