Have hired many cars with Europcar both here and overseas and my experience with them has always been very good.
The cars are always clean and in excellent condition.
About QEEQ:8.0/10
Easyrentcars provided great feedback and the whole hiring process was seamless with them.
Vehicle advertised was not available. Had to upgrade to next level. Had to pay extra. Quite new vehicle so great to drive in comfort. All great otherwise.
“Very good overall experience and the car was impeccable.”
About Europcar:10.0/10
I’m not sure if you would consider a Suzuki swift similar to a Kia Rio however as it was just my son and I it didn’t matter as much that it was a smaller car on this occasion. However the car was new and although too small for a family worked well enough for us.
About QEEQ:9.0/10
I found it slightly frustrating when I had a question about the car rental and couldn’t call easy rent cars but instead had to write an email and wait for a response. The response came fairly quickly but there was no way for me to know when it would come and had it been a time critical issue, then that may have been a major problem.
Car had been driven on a dirt road previously and inside of every door was filthy, complained and was told they would see what they could do......nothing. Car was overpriced for what it was, expensive. ☹️
They tried their best to help, and were very made at easy rental for the confusion.
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