プーケット旅行

This rental experience was very unsatisfactory compared to previous ones. Your company requires the renter to be the sole driver. If additional insurance is not purchased, my husband is not allowed to drive! I only used my name to pay for the car online, but I am not the driver! Therefore, I am very dissatisfied! Other companies such as National, Yesaway, and Chic Car Rent do not have such requirements or extra named driver fees. So, I will not rent from Europcar again in the future.

The car was in great condition. The counter staff and the staff that handover the car was friendly and professional.

This booking platform is excellent. I had to drop off the car earlier and had used the online chat feature via this app, the customer service was very prompt to make arrangements for me.

Got to walk to carpark to Collect/return car. When I reached still have to wait for car to arrive

Good

Instead of Almera we got new Yaris bit with engine 1.2liter. Car on Phuket with this engine is disaster. Not recommended for 4 people. Uphill ride is so slow, u can walk faster...

Like: Car worked fine, and was fairly new.
Dislike: There were some ants crawling around in the car around the dashboard area, but it was not too much of a problem.