I am impressed as always

The car body had various repairs from the start, and it took a lot of time to take photos when picking up the car just in case. Unfortunately, when returning the car, new scratches were found, likely caused the day before returning. The damage inspector quickly identified it, as if they knew beforehand.

Talking to the staff felt like communicating with a machine. They kept repeating the same thing until I responded 'yes'. If there are difficulties communicating in Chinese, they could use English. Additionally, there was a lack of flexibility in their work, giving the impression they wanted to do the bare minimum, and they couldn't be bothered to say more than necessary. It felt like 'take it or leave it'.

The service was great. I filled in the wrong time when placing the order, so there was a slight wait, but the procedures were handled quickly.

Very easy and hassle free process of getting the car from the team. Minimal documentation work as well and quick handover of the car at the Phuket airport. Everything good about the car as well. They gave me a Toyota Vios as promised. Also the return of the car was easy. Very good car rental for your next trip!!

Very good and easy app to use.

Car is good, new, slightly less clean than the exact same car in Bangkok. The agent at the drop off was rude though. Counter is in the international terminal so if arriving domestically you need to exit, walk across the parking, and go to international terminal.