We were given an upgrade and the staff could not have been better. There was quite long queue but the staff soon dealt with it. We were asked if we minded waiting a few minutes extra while they finished valeting the upgrade and we were kept updated thro out. Excellent service overall. Will use Europcar again without hesitation .
“Europcar will take us far! First experience but definitely our only future choice.”
About Europcar:9.6/10
Exceptional service!l Counter staff at Hobart airport pick up went over and above to assist us in upgrading our vehicle to include inbuilt GPS. When travelling with family earlier we found Network connection intermittent when travelling outside major Tasmanian towns. We just loved our BMW! Our first experience but Europcar always from now on.
About QEEQ:8.0/10
Great booking platform when arranging our Tasmanian car rental from the USA. A little more difficult to contact post original booking. Overall though we were very happy with our experience.
Overall good. We have been charged for extra 4l of gas at the end (though we refilled to full 3kms from the airport). Time at the counter was longer than necessary (comparing to other renters, which seem more efficient).
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Excellent service! Excellent car!
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