Will definitely book on Paradise again using Easyrentcars because the experience is good overall.
Daryl Bueno
Malaysia
Reviewed: Wed, Jan 29, 2020
About PARADISE:9.0/10
I waited quite some time on pickup counter as counter personnel is not yet there yet. It is understandable because it is 1st day of Chinese New Year.
Car is in good condition, however I dont really like this model of Proton Saga with CVT transmission as it feels very rough specially in stop and go traffic and uphill situations. Not the renters fault or anything, its actually the car's behavior.
About QEEQ:10.0/10
Booking is fast, not able to try price drop protector.
“Renting platform QEEQ is good, but the actual car agent Paradise could have done much better.”
About PARADISE:6.0/10
Me and my friends reach at exactly 8am as requested, but there was no car ready for us. The counter personnel informed us that the car have a flat tyre, so we needed to wait until 9am for the car tyre shop to open. Then all the counter staff left and there was nobody there. This was totally unacceptable for us to be waiting for an hour for the car repair so we called their customer support to complain. By right they should have checked the car thoroughly the day before. After discussing, they agreed to send a another car, but it will only arrive at 8.45am. In the end we got an older model of Saga than the promised Bezza new variant, and it's engine was underpowered.
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Will definitely book on Paradise again using Easyrentcars because the experience is good overall.
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