From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8312475327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8312475327
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Easyrentcar is good but the local service provider Europcar has lots to be desired

Reviewed: Mon, Feb 10, 2020
About Europcar: 9.7 /10
I changed my flight and need to contact Europcar in KLIA to change pick up time. Firstly, the phone numbers listed on Europcar website for the KLIA station is either outdated or outright wrong because when I call many times but no answer. Write to Europcar website with all the booking details Multiple times and I heard nothing back. When I posted my dilemma on Facebook, a friend who was going through KLIA was kind enough to inform Europcar ground staff of my change of pick up time, and she said change is notes and the car will be ready at the new pick up time. When I landed, the car was not ready, and they claim to have no record of the change - I ended up having to wait close to 2.5 hours before the car arrived and I ended up missing a number of appointments.
About QEEQ: 10.0 /10
The platform is good and transparent but must make sure after sales service can support on location assistance like my current case
Economy | Honda City or similar

Relevant Reviews on Europcar KUALA LUMPUR INTL AIRPORT 2

Belinda Alsop(p)

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Reviewed: Mon, Dec 5, 2016
“Kuala Lumpur-Penang-Malacca-Kuala Lumpur”
About Europcar: 8.0 /10
First time using QEEQ. The airport counter was easy to find, but the 7-seater car was a bit old and had average condition with 80,000 kilometers on it.
About QEEQ: 10.0 /10

Cleveland Daisy

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Reviewed: Thu, Mar 14, 2019
“Kuala Lumpur-Malacca-Johor Bahru-Kuantan-Kuala Lumpur”
About Europcar: 2.0 /10
Very dissatisfied! When returning the car, I found a scratch about 1.5 cm on the rear bumper. After consulting with the company, the Europecar employee informed me that I needed to pay 431.80 MYR for compensation. Since I was in a hurry to catch my flight, I didn't argue much or take pictures (regret it). I paid and left. After returning to China, I contacted the company through the post-rental service department of the rental platform. The company responded that the compensation was legitimate and sent an email stating that the cost of repainting the entire bumper was very high. The problem is, would the car rental company really repaint the entire bumper for such a small scratch?! I personally feel that this rental company is making a malicious claim and might even be bullying Chinese customers!
About QEEQ: 8.0 /10

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Compact | Toyota Vios or similar
Reviewed: Sun, Oct 6, 2019
About Europcar: 8.0 /10
Car did not have electronic toll pay which put me in dangerous situations a few times on highways
About QEEQ: 8.0 /10

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Mini | Perodua Bezza or similar
Reviewed: Tue, May 7, 2019
“Car was really good for that price”
About Europcar: 9.0 /10
The car wasn't exactly what was advertised but it was pretty similar. And the car was in really good condition. I would recommend it.
About QEEQ: 9.0 /10

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Compact | Nissan Almera or similar
Reviewed: Mon, Jan 21, 2019
“Experience on Pick-up and Drop-off was terrible”
About Europcar: 7.3 /10
Customer service needs to be improved. This is my second time with Europcar and probably the last time.
About QEEQ: 8.0 /10

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