Looking forward to a better experience.

J.CHIA

Australia

Reviewed: Thu, Feb 20, 2020

About Europcar: 7.0 /10

Disappointing. The gentleman that served me during pick up was on a earpiece and was processing things at an extremely slow paced (furthermore I arrived late with my family and all were tired). Things were not explained clearly and proceeded to getting me to sign. The gentleman that served me was very friendly but when I asked him very clearly about the petrol issue (because I drove from somewhere relatively far but the tank shows full still), he told me all is good and money will be released. However, I realised after a few days that I was charged an extra for petrol (I would not be so disappointed if the staff told me earlier on after the check).

About QEEQ: 8.0 /10

Probably the second time or more that I’ve used EasyRentCars. Comfortable with the platform, Explanation of insurance, selection of car etc. Looking forward to the next ride.

Medium SUV | Chevrolet Equinox or similar

1 days rental

Relevant Reviews on Europcar Perth Airport

Upton Newton

Australia

1 days rental

Reviewed: Mon, Feb 20, 2017

About Europcar: 6.0 /10

The staff provided good service, but the efficiency was too low. It might be related to the bizarre requests from the people before me, but I had to wait for over half an hour. Meanwhile, several groups from the car rental company next to us had already finished.