The Aucar staff were professional and very helpful, arranged to collect us from the airport hotel following a flight delay. As we were too late to collect our car on the booking day Aucar were happy for us to delay the pick up until the following morning.
About QEEQ:10.0/10
The head office staff in the US were superb. They dealt with our issue quickly and effectively when our fight was cancelled and we were unable to collect our car as per the booking. Through emails and telephone calls they kept us updated which we sincerely appreciated.
Exceed expectation. Helpful customer service & they provide great explanation. It would be better if Aucar has more branches in other cities in Australia.
About QEEQ:10.0/10
Good platform for car rental service. More discount Need to be given for members.
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