Great

The rental fee for Touch 'n Go provided by the company is a bit high, but everything else was great. Both the car pick-up and drop-off process were smooth.

Overcharged

The car was about average, roughly 2-3 years old but with relatively high mileage. Interior was clean and the drive's fairly smooth, but the engine was a bit noisy (have driven many Civics before). There were also many scratches around the body and rims. Considering the amount paid for this car/category, we weren't too happy given the above. We had expected for a newer or better maintained car. Hope to see improvements in the future.

I have been renting from Galaxy for few instances and previous trip I switch to another car rental thinking that most of the car rental are the same. Full of disappointment from other car rental providing bad car conditions (old and dirty). This trip I switch back to Galaxy Asia and through comparison you will realised the differences. I will continue with Galaxy Asia and hope they will continue with such good service and quality car.

Like: The staff was wonderful and helpful. Car was as we expected and clean.