“The location in Geneva was shocking as we were sent all over the airport trying to find it.”
About Europcar:6.0/10
Waited ages and the lady at Geneva took ages serving us. Only 1 person at the counter which was ridiculous and another hour wasted. We've always hired cars and this has been the worst experienced we've received so far.
Counter staff were fab. Tried hard to explain the drop off process- unfortunately the address does not correlate closely enough to the drop off site. We found it but we’re lucky we left enough time.
“Had I know the additional expense of winter tyres it would have been cheaper for me to get a coach t”
About Europcar:7.0/10
The car did not have winter tyres despite me making it very clear I was going to a ski resort. I had to pay extra for the winter tyres when collecting the car.
It would have been helpful at time of booking to be told it didn't have winter tyres rather than being told 30euro a day for winter tyres
About QEEQ:10.0/10
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