Car was adequate for our trip. No problems with counter staff very courteous. Had problems finding the drop off location, street name not the same as given instructions. Otherwise it was a good experience.
1. There was a discrepancy in the service, and I was overcharged by £152.01. Despite multiple attempts to contact them, I have not received a refund. 2. We were told there would be a Chinese-speaking staff member to assist us with the car pickup, but when we contacted them via WeChat at 9 AM local time, they replied, 'This Chinese service number's working hours start at 8:30 AM. Sorry for not being able to assist you during your pickup time.' We had to figure it out ourselves, which was quite frustrating.
They force you to buy their insurance, otherwise, they make you pay a high deposit. Even if you agree to the deposit, they purposely make it difficult, but once you buy their insurance, everything goes smoothly.
“rude service, car was damage and tried to say i did it but took pictures of the car prior to renting”
About Easirent:4.7/10
very rude counter personal. will try to make you pay for damages that are already there because they do not mark it down because the car is given dirty
Easirent offers a first class service. Keep it up!
About QEEQ:10.0/10
The mobile app is excellent!
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A good experience
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