Due to Covid-19 we had to leave for Auckland from Queenstown on 20th morning. We asked them for a refund of the remaining days to which they refused also when also asked for q courtesy car just for 2 hours they refused. We aren't happy with the service provider. I request for a refund for the remaining 3 days.

Good customer service and even offered us an upgrade at free of cost. Easy pick from airport and easy drop off. Highly recommended.

Very easy booking. Competitive rates. Highly recommended.

The Queenstown Airport location does offer continuous pickup shuttle service. They could be more flexible on allowing renters to pick up the car a few hours earlier than as booked though.

Cheap rates.

I paid for a GPS for the trip as I didnt want to pay to use the internet on my phone due to being overseas but Apex does not offer any GPS. I also waited for an hour in the pick up zone outside, called 10-15 times and got nothing. I ended up walking in the rain to find the place.

Like: Queenstown was great. Our Air BnB wa absolutely fantastic with amazing views. Hire car was exactly the right size and easy to drive.
Dislike: Car didn’t have much power