Easy process to find a decent car rental

My girlfriend and I were traveling together but staying at different locations. We came in on the same flight and were leaving on the same flight. For some reason when booking my car my pickup was later and my return was much earlier. When I was telling this to the wonderful woman at the counter she went to the trouble to look at my reservations and was able to switch to the same times as my girlfriend's times at no extra cost and there was even a car ready for me right then and there. She didn't have to do that. She could have let me sit there until my time. Thank you, thank you, thank you.

The counter staff are very friendly and helpful. The transactions went quick and smoothly. Shuttle van bring us to the location which is nice because outside the craziness of the ORD airport.

Like: clean fast, car was ready when i pulled in, my check out was fast and nice thx
Dislike: nothing they where great