Best rental car service we've ever had.

The customer service and shuttle drivers were excellent and helpful. There was some confusion on my pick up point as they were under the thought my flight was a domestic one, but they contacted me, rearranged pick up, and gave me easy, specific directions on where to meet the driver. Overall very pleased with the service.

Easy and quick service.

There was a delay of around 30 minutes for the vehicle. It had some marks on it which were duly noted by staff. Due to the delay, Apex Car Rentals, offered and provided us an extra 1.5 hours return time and refunded 20% of the rental cost. The staff member looking after us was excellent.

First time to rent from Apex Sydney Airport and drop off to Coolangatta airport. Sydney opens at 8am so don’t panic if you are on an early morning flight and can’t get hold of them. They will answer at 8 on the dot and come pick you up :) GC branch opens at 7am so we were a little surprised that they don’t consider earlier hours considering how much busier Sydney airport is. As always perfect service and no hassle pick up and drop off. They have very nice new cars with all the upgrade features! Why rent elsewhere? Lower prices, lower insurance excess and better cars than all the other places we have rented from. I don’t even want to leave a good review because it means they will get more popular and busier and may not have a car when I want one next :D But really, you guys are doing a great job keep it up!

Haven’t had the chance to benefit from a price drop yet but love the platform and ease of booking, and the fact that I have a choice of the traditional companies (expensive) and better prices local companies.

Fantastic service!!!!!

Excellent staff. Very helpful and caring.