CAR RENTAL REVIEWS ON FOX RENT A CAR AT TAMPA AIRPORT, TPA

Let’s start off with the wait of an HOUR to be assisted. There was only ONE person at the counter. Thalia or whatever her name is at the counter that was working on Friday May 3rd at 9:30am is HORRIBLE ! She lacks manners, very RUDE &disrespectful. Deposit for the rental is a THOUSAND DOLLAR HOLD !! Which is beyond ridiculous ! I’ve used many other places &the deposit was nothing Ofer 500$. Never again will I use fox rental services

Always low prices

Car wasn’t ready! Had to wait 45 minutes for pickup!

It was a terrible experience .. I WILL NEVER use this company again... Nor your service! I thought I was saving money, but the price at the counter was $185, not the $217 you'll charged me... No savings there!! But mostly an hour and a half wait for a rental was over the top! Our flight was only an hour and 20 minutes.. I don't know what Fox's problem was, but it was crappy service!!

The tires were low and back seats kept falling down.. main problem was that the fob didn’t always work leaving me unable to unlock the car.. I was traveling alone so the thought of being stranded was a bit worrisome.. I stoped locking the car...

Not teally

I was pleasantly surprised at how quickly we were in and out. Fox tried to sell additional insurance but we did not accept it. Car had a long scratch on it but it was noted prior to us leaving TPA.

Clerk "Evley" is one of the rudest persons I have ever dealt with. Thinks he knows it all when I showed him he didn't he still wanted to argue. Wouldn't help us until he heard me calling help line at 130 in the morning and I left it on speaker so he could hear that Easy rentals was also FOX. Thought us being stranded was the funniest thing.

Fox was the best!!! The most helpful in my rental car experience. The staff was great.

None

No I didn't receive the jeep that was made with our reservation. The line was horrible and they only had 7 vehicles left when we got there. They said it didn't matter if we all had reservations or not and that their policy is first come first serve. It was the worst experience I have ever had renting a car. I will NOT ever or refer Fox Rental to anyone!!!!!

Vehicle was not clean when we received it. Tires were bald. Low tire pressure alert came on immediately at pickup.

I felt that the counter help was not overly friendly and neither was the manager. They tried to push a minivan on me and when I declined I was offered a Mitsubishi Outlander which is no where the same size as a Ford Explorer. They told me this was all they had available. When returning the vehicle on Friday I left my SunPass attached to the window. When i realized it I went back down to get it and I as told from the manager (same one as pickup) that he was unable to retrieve it until Monday. He didn’t even bother looking or checking with anyone else to see if they had removed it. I would never rent from them again.

The return area could have been marked out better

Waited for a 1 1/2 hours for car. The man at the desk did not know what he was doing.

The man that checked us in lied to us about the cost of tolls to get us to buy the sun pass and lied about the mileage per gallon by twice what it was. Spoke to manager he said I could get a discount next time but that didn’t help me get my money back

The car was in terrible condition. The interior was stained and dirty, and the exterior was dented and scratched.

Tried to pressure sell additional insurance. Wrong size car given had a mid size suv instead of large suv. Could never get through to Customer services on phone!!

The wait at pick up counter was awful. I waited over 1 1/2 hours to Pick up a pre booked rental.

The car was a little dinged up and not exceptionally cleaned. Floor carpet coming up in front passenger side and missing hanging rack on back passenger side.

Easy

Fox didn't have the car I booked nor a similar car. They give me a smaller size, when I questioned the agent, he became unfriendly. When I went to pick up the car, I saw 2 cars of the model that I booked, but they told me those cars are not ready!!. the condition of the car they give me was terrible, mechanically, the smell, and it did'nt have floor mats, with a hole on the driver side floor. very bad experience.