Need more people assisting at the counter for rental pick up. Only 2 working and one said they volunteered to stay over to try to help the over an hour line that continued past myself. The times and number of rentals scheduled should be managed better by scheduling staff durning those busy times.
Delighted that, due to a delayed flight home, we could extend our rental by 2.5hours at no extra charge. Only issue was on collection we were not asked to sign anything so this had to be done at the collection garage.
“Easy Car Rentals has the best deal but stay clear of Fox Rent a Car.”
About FOX RENT A CAR:8.3/10
I felt that the counter help was not overly friendly and neither was the manager. They tried to push a minivan on me and when I declined I was offered a Mitsubishi Outlander which is no where the same size as a Ford Explorer. They told me this was all they had available. When returning the vehicle on Friday I left my SunPass attached to the window. When i realized it I went back down to get it and I as told from the manager (same one as pickup) that he was unable to retrieve it until Monday. He didn’t even bother looking or checking with anyone else to see if they had removed it. I would never rent from them again.
“Liked the car and value but wait Tim was unacceptable.”
About FOX RENT A CAR:8.0/10
The wait at pick up counter was awful. I waited over 1 1/2 hours to
Pick up a pre booked rental.
About QEEQ:9.0/10
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Relevant Reviews on FOX RENT A CAR Tampa Airport
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