It was my first time using Shouqi Car Rental, and the experience wasn’t good. The front desk only focuses on selling insurance and vehicle upgrades, without mentioning the 23% tax at all. Charges at the front desk are not clearly reflected in the rental agreement, making it hard for renters to understand. The final bill also included extra charges. I hope they can improve their service quality to better represent Chinese service.
Average. The underground parking garage was poorly lit during pickup, making it difficult to inspect the vehicle's exterior and interior for any damage. Despite us having already purchased full insurance, they insisted on aggressively promoting their own insurance. When returning the car, the parking location and the drop-off lock location were far apart and hard to find. We even specifically asked the male staff member at the counter if he wanted to inspect the returned vehicle. He said no and didn't check the documents related to the car we received. The next day, they sent photos of the car after washing, claiming there were two areas of damage. We felt like we were unjustly blamed for damages.
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