Due to an incorrect address provided on the rental website, it took nearly three hours to contact the car rental company. Apparently, they had moved eight months ago, causing us to wander around and delay our schedule. The pickup and return procedures were relatively quick, but they kept recommending full insurance during pickup, saying that driving in Georgia is aggressive and without their full insurance, the claims process would be troublesome. They also charged a 25 Lari car wash fee upon return. This rental experience made me decide never to choose a local rental company again. I'll always go with a major chain, even if it's more expensive, as it's definitely more reliable.
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Norma Gibbon
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