I clearly rented a Volvo S60, but they gave me a Mazda 5 and insisted that the Mazda 5 is more luxurious. They must think I haven't seen cars before. Being away from home, I had no choice but to endure it.
This is essentially a private car rental company with no service attitude and very unprofessional. The location was incorrect; it was actually on the second floor of a restaurant 200 meters away with no clear signage. It took asking for directions for a while to find it. It was not Shouqi Car Rental, but rather had a Europcar sign. I spoke with a foreigner on the way, and he booked a car using another app at less than half the price I paid.
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