CAR RENTAL REVIEWS ON SHOUQIZUCHE IN TBILISI

Firstly, they mixed up our reservation. Additionally, the pickup and drop-off locations were incorrect, which delayed us by three hours.

The service is satisfactory.

The service is okay, but I got a Mitsubishi ASX instead of the Hyundai IX35 I ordered. This is deceptive and very frustrating.

I clearly rented a Volvo S60, but they gave me a Mazda 5 and insisted that the Mazda 5 is more luxurious. They must think I haven't seen cars before. Being away from home, I had no choice but to endure it.

Very satisfied, good attitude and communication, fulfilled customer needs as much as possible.

This is essentially a private car rental company with no service attitude and very unprofessional. The location was incorrect; it was actually on the second floor of a restaurant 200 meters away with no clear signage. It took asking for directions for a while to find it. It was not Shouqi Car Rental, but rather had a Europcar sign. I spoke with a foreigner on the way, and he booked a car using another app at less than half the price I paid.

Terrible experience, very unprofessional. The company arbitrarily charges fees and deducts from my credit card without my consent.