CAR RENTAL REVIEWS ON CIZGI AT ANTALYA AIRPORT, AYT

The service was not as bad as I expected. In fact, the pickup process was smooth. The staff were very patient and accommodating despite the language barrier. They thoroughly checked the vehicle for damages, even spots my husband missed! However, when returning the car, we couldn't enter the parking lot without a card, which took some time to resolve. I recommend getting to the airport early!

Had a flat tire as soon as we left the rental agency. Spare was in terrible condition.

No deposit required, very convenient.

Good personals. During the rental in Antalya flew to Istambul and put the car in their parking some days absolutely free

I know the airport thankfully that is why I know where they located. However who doesn’t will be little bit problem to find pick up point. When I went to their office they prepared the meet& great board but they wasn’t waiting for me! It’s disappointing. Their excuse was they are really busy etc. That is why they gave me the worse car. Car was really old over 15 years old , damages around the car. HORN wasn’t really functional sometimes working sometimes doesn’t. It’s very dangerous. Key buttons was ruined. I could barely Lock/unlock the car. Clutch was not really set. Need service. When I asked to change the car they said there is No other car available.

Everything was fine

Everything is fine

Annoyingly, received the car with an empty gas tank and had to refuel as soon as I left.

Due to a quick flight, I arrived an hour early but the car was ready. No on selling of unwanted insurance by Cizgi staff, which was greatly appreciated.

cheapest rental option for same class and model of car

The car had 5/8 of the fuel tank and wouldnt refund the gas. They gaveusthe car at 1 oclock at night empty of gas. When asked to get full they wouldnt do it

Машина была недостаточно чистой, особенно стекла. Также неудобно получать машину с пустым баком. Лучше с полным. Получение и возврат машины - отлично.

Все супер!

We forgot to ask if it was HGS or OGS when picking up the car. Later, we were told the car had HGS, and we needed to buy a package for 20 Euros to use it. We bargained it down to 50 Lira, about 75 RMB, as we only used it for a small segment from Ephesus to Izmir and from Pamukkale to Ephesus. Others in our group paid around 30 Lira, and they were charged only for the actual usage of the toll roads. Additionally, a 700 Lira pre-authorization was placed after returning the car. Just yesterday, I noticed a 1 Lira charge, and I'm not sure why.

Overall experience was excellent

It was easy process not complicated

They were not patient in answering questions. For instance, the fuel tank indicator wasn't clear, which resulted in the car running out of fuel on the road. They also didn't mention anything about highway issues.

The rental and return process was very quick, and no credit card deposit was required, purely based on trust.

On arriving at the aiport I was expecting to be picked up as I was told it was a meet and greet by Easyrentcars. No one was waiting for me on my arrival so I walked up to the Car office which is not too far thankfully about 5 mins walk. On arrival I waited 45 mins to get my car. It seemed that I had been overlooked and my car was not ready despite me arrving 15 mins later then my reservation time. I was disappointed in the time it took to get my car but I was still pleased with the service of the staff as they allowed me to drop off the car later since I had recieved it late and also did drop me off to Terminal 2 which is about a 5 min drive away and I was unaware it was not the same international terminal I had arrive near. So I was grateful for the service despite the initial disappointing first impression. The car was scraoed up a little but what I would say is if you are driving in another country where you are not used to it is always best to not get a pristine car as anything from chips from the road flying at the car, other road users or your inexperience of friving on the right hand side could damage the car. All in all I would recommend the Cizgi based on value, service and teh car they give you.

The website was easy to use, staff contact you wuickly with any questions you need answered and it defo give you a great price.

Excellent