CAR RENTAL REVIEWS ON ALAMO IN KEFLAVIK

Make sure to thoroughly check the car when picking it up. The tires on our car were nearly worn out. We had a blowout during the trip, but fortunately, we discovered it the next day before leaving the hotel. The car didn't even have a jack; we had to borrow one to change the spare tire.

Very good

See below.

Picked up the car at Enterprise, there was no one there, just got the car directly. The car was in great condition, only 1500 kilometers! The staff were very nice, no sales pitches. Adding an extra driver costs extra.

Didn't provide the specified car, gave us another one. The key point is that the specified car was available but they didn't give it!!! The process was particularly slow, taking more than an hour!!!

Like: Pleasant experience with the staff we spoke to. Each time for pick up and return, they were friendly and professional.
Dislike: I can't think of anything

The pickup process was very quick; the most time-consuming part was reading the terms and conditions. They asked if I needed insurance but didn't push for it. I rented a Yeti and was given a larger diesel Tucson. No deposit was required; they just copied my credit card information. UnionPay is not accepted; you need a Visa or MasterCard. I returned the car outside business hours via self-service, and no additional fees were deducted later.

Extremely patient car rental company. They provide a dedicated person to assist with car pick-up and return inspections. However, there was a minor oversight. I picked up the car in the afternoon, but the rental agreement stated PM instead of AM! This caused some trouble when returning the car as I was late. After some negotiation and comparing the order time with another car, the issue was finally resolved smoothly... Advice for everyone: Allow plenty of time. We spent over an hour picking up the car! Check critical information on the documents (time, price, etc.) carefully before signing!

Although the store is a bit far from the airport, the service guy was very helpful.