Upselling of insurance at the rental counter did take place but we rejected it. Others not in our group at the desk at the same time had a similar experience. Seems like common practice.
About QEEQ:10.0/10
Price drop protector got me an extra discount which was nice.
We waited a long time to pick up the car. People who arrived after us were helped first. We booked a Nissan Qashqai but were given a Ford MPV with over 100,000 kilometers. Larger cars are hard to drive in Europe, and we ended up breaking the mirror during a narrow pass. Luckily, we had purchased the full insurance from the rental company, which should cover this. But it was still frustrating. A reminder to rent smaller cars in Europe.
Only slight criticism is the process of getting on the bus to car pick-up. It’s a bit of a lottery because there is no queue system. Other than that, everything was very positive, especially the lady from Dooleys who booked us in as Enterprise desk had a queue.
It was a brand new car so it was great. Heard a lot of horror stories about renting in Ireland so went with Alamo because of the good reviews. Not a single problem or issue and the staff were fantastic. Will most definitely use them again on future trips!
About QEEQ:10.0/10
Have never used the service before so was a little nervous but was the easiest rental experience ever!
Like: Very friendly and helpful staff all the way. Easy to book, find the desk, get the minibus to pick up area with no waiting around. The staff were all extremely friendly and helpful. Dislike: Really nothing that I didn't like.
On n'a pas pu avoir la voiture à boite automatique demandée. On a été obligé de prendre une voiture à boite manuelle.
Alamo ne prend pas les carte de débit. Seulement les cartes de credit.
There were several people in line at the airport counter, but otherwise it was quick and efficient. We were given a better car than we expected and all staff were helpful
About QEEQ:10.0/10
I really liked easyrentcars, we saved about $100 with price drop protector. Will definitely use again
Like: Our second time with enterprise. The ease of paper work at the counter in airport a big plus. The shuttle to and from very efficient. The pick up and drop off very customer focused - no fiddling around. The staff knew what they were doing. Excellent service. The car was a beauty - travelled well, easy to drive. Not a bother with it. Could not recommend more highly - easy from booking on line to drop off. Thanks and see you next time! Dislike: A map of dublin city would be helpful. The country map was handy however.
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Ophelia Housman
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View more >A.Armstrong
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View more >Dislike: Really nothing that I didn't like.
S.Dawson
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View more >Dislike: Quite pricey.
CEDRIC
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View more >P.Mellon
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View more >S.Murphy
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View more >Dislike: Nothing
Z.Arain
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View more >J.mcconnell
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View more >Dislike: A map of dublin city would be helpful. The country map was handy however.
C.Dowler
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View more >Dislike: Cost of car hire too expensive because we had to book last minute
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