“Great experience except for Dublin Airport drop off”
About Alamo:8.7/10
We had to walk quite a distance at the very end of the parking lot at Cork Airport, with all our bags in tow, to find the vehicle.
When we got to Dublin Airport to drop the car off it was very confusing on where we had to go. We almost boarded the shuttle as if we were going to pick a car up! The communication of the shuttle workers was not very clear.
About QEEQ:8.0/10
Easy and quick with a great deal found for what we were looking for!
Considering the high volume of customers they were dealing with on both my pick up and return, they really couldn't have been quicker or more efficient. And they were quite friendly as well!!
About QEEQ:10.0/10
I've used various car rental websites in the past, always searching for convenience and value for money. Easyrentcars.com is my new favorite!!
Thanks for a great service and please keep up the good work!
Lo staff che abbiamo trovato al nostro arrivo a Dublino, sia alla consegna documenti, che alla consegna auto, è stato molto disponibile e paziente, nonostante la giovane età. Forse proprio questo ultimo particolare ha reso meno difficile interagire con loro, dato il nostro scarso livello di inglese, in quanto la dimestichezza dimostrata nell'uso delle nuove tecnologie di traduzione istantanea ci ha permesso di capire e farci capire con pochi problemi e chiarire alcuni dubbi.
L'auto che ci è stata proposta non era quella richiesta, ma una simile.
Satisfied, we opted for an upgrade and paid an additional 15 euros per day to upgrade to a Volvo XC90, which is much more spacious and convenient for luggage.
Took awhile to find the location for the shuttle over to the car location. Really happy about receiving an Eco car but felt like I paid way too much per day.
“I will not use Easyrentercars again based on these two experiences.”
About Alamo:7.0/10
They rented us a car without working headlights. We discovered the problem on our second evening (of five day/nights) and had to drive back on tiny Irish roads with almost no lighting. It was terrifying. When I called the next morning, they told me to go get them fixed and that I would be reimbursed. We were in a tiny village on holiday so we just decided to forgo that experience. We didn't drive at night again but that was quite inconvenient. I would like to get a partial reimbursement since I do not consider this a fair or reasonable rental situation.
The pick-up and drop-off service at the airport was excellent. They were very enthusiastic and guided us to the parking lot for car collection. Returning the car was quick.
After returning the car, we received very few damage receipts and information about the subsequent repair process, which made us feel very worried and uneasy.
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J.Ventura
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