CAR RENTAL REVIEWS ON AVIS IN SAN JOSE

Excellent, highly recommended.

Hidden insurance fees were not disclosed by the staff. They concealed this from customers. The customer service was unhelpful, making me suspicious they might be colluding for profit. I will not use their services again.

Convenient, good service

A bit slow

The overall speed of renting and returning the car was very fast.

Extremely satisfied, the staff were very friendly and provided great service. The car was in excellent condition, aligning with the price point. The pick-up process was quick without any complicated procedures.

Picking up the car was convenient. They happily agreed to delay the pickup time after contacting them, and also extended the return time accordingly. Returning the car was fast and easy, with no pushy insurance sales tactics. The rental and billing explanations were clear. I rented a mid-sized car and got a free upgrade to a compact SUV, fortunately, as it had enough space for our luggage.

Very good!

Pretty good, but the wait time was a bit long.

Great car, exactly what we needed for our road trip. Comfortable, good condition and great service.

Booking was quick, easy and good value for money.

At the rental store, I showed the staff the English translation of AVIS, paid the deposit, and got the FORD ESCAPE SUV smoothly. The American staff were very professional and friendly throughout the process.

They downgraded our car model and added hidden charges.