Counter staff and shuttle staff was AMAZING! The car was a little underwhelming. Very banged up, windshield wipers didn’t work good and it rained so much 2 of the days. The rental car even over heated one day so the shuttle driver came and swapped us a car. But we had to wait for 2 hrs for responses.
The condition of the vehicle and service attitude were quite good overall, but the staff at the store were not professional enough, leading to a series of follow-up issues that remain unresolved.
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J.Paalani
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