You can choose any car you want. If they tell you, for example, car number 4, it means you can pick any car from row 4. So, just choose the cheapest model available when renting!
“Terrible Experience. I recommend no one should rent a car in Las Vegas, especially from Dollar.”
About Dollar:5.0/10
They spent valuable 2.5 hours within the 8 hours for which I rent a car. That prevent me from going to the place I originally planned to visit.
They also make me buy whole gallon of gas only by the explanation that the unit price is cheeper than in the gas station nearby.
I never choose Dollar.
About QEEQ:10.0/10
What can QEEQ.COM do for the customer in such occasion as I wrote for Dollar?
“It was average from the rental company but very easy with online system”
About Dollar:5.7/10
I think the getting the car was smooth in the process but no inspections at the pick up point so car was dirty when we got it. We were not shown the pictures of the car inspection from the agent on pickup. But vechile was a nice one
“Absolutely appalling. Car was filthy and full of scratches.”
About Dollar:4.7/10
Car was disgraceful , dirty inside and out. Full of marks and scratches. Charged me additional fees for no reason. Impossible to contact to say I was stuck in traffic and would be late to return car and then charge me an extra day rental for being less than 1 hour late - disgusting customer service and appalling service
“Make sure you say no additional charges! review receipt before signing!”
About Dollar:8.7/10
The receptionist added a LDW fee that I was not aware of until days after returning the car. This happened even after I told them I didn't need anything extra as I had already pre-paid the rental. When reviewing my receipt at the counter the charge looked to be just the fee of the daily rental and it was not. Please be very aware as they will tackle fees and NOT explain this to you! Very disappointing.
About QEEQ:10.0/10
Easy to work with and talk to when there is a problem with the rental company. I had an issue with an over charge on my credit card during my rental and they have opened a ticket for review with the rental company (dollar rental).
The clerk put some pressure on us to sell us assurances but did not insist when we refused. The vehicle was new, well equipped. For the return, everything is done quickly. Satisfied with the service.
About QEEQ:10.0/10
As usual, everything was perfect. I wrote to customer service for a concern and they promptly responded. Bravo easyrentcars
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