Excellent service, product, and options knowledge, as well very friendly especially the gentlemen who serviced us when we brought the Jeep back to the airport!
About QEEQ:10.0/10
Excellent web site, user friendly, and precise products & service.
“Very good and I will certainly use QEEQ again next year.”
About Thrifty:9.0/10
Very quick and efficient check-in - and supplied an upgraded car as my preferred car was not available.
About QEEQ:8.0/10
Having to change the reservation dates by a few days (due to Covid and flight changes) I tried to amend the booking on-line, but was faced with an increase in the rental cost of some $300. I contacted the customer service number to question this increase, but the agent wasn't able to supply an answer. Hence I cancelled the original booking on-line and made a new booking at the original rental fee!! All a bit unnecessary?
“Check-in horrible. Agent acted like a con man and tried every sneaky trick and scare tactic in the”
About Thrifty:7.7/10
Check-in horrible. Agent acted like a con man and tried every sneaky trick and scare tactic in the rental car book. I will never rent from thrifty at tpa again due to this agents bs.
The car was great. I wish I was told a little more about the Easy Pass - Sun Pass for tolls. I bought the option but didn’t know specifically which toll lanes to use or how it gets billed.
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