CAR RENTAL REVIEWS ON EAST COAST IN BRISBANE

The wait time for pick-up at the airport was quite long

Similar to other companies, warm and attentive service.

Good

Very good

The staff was very friendly and helpful. When we picked up the car in the evening, we didn't notice a dent on it. When returning the car, the staff pointed it out to us. We told them it wasn't caused by us and we hadn't noticed it because it was late when we picked up the car. They checked the previous records and told us it was fine. They also reminded us to be more careful when picking up a car next time. Great service!

The car was in good condition and fuel-efficient. The only inconvenience is that you can't pick up the car at the airport; you need to get picked up by their shuttle, which is why their rental prices are cheaper. The staff was very responsible, but it took about an hour to fill out forms and inspect the car during the first pickup, which in retrospect seemed unnecessary. Returning the car was very convenient; the staff just walked around the car and it was done. Perhaps we were overly cautious.

The signage at the airport for picking up rental car customers is not very obvious.