CAR RENTAL REVIEWS ON THAI RENT A CAR AT CHIANG MAI AIRPORT, CNX

Despite the language barrier, the handover was quick and smooth.

The pick-up and drop-off speed is very fast.

Easy to find.

Honestly, a company's service quality is best shown when something goes wrong. The rescue was quick, and of course, the local police were very helpful. They changed our car to an automatic one, and our trip was not delayed.

Pretty good, there's 24-hour service. The only issue is the car is a bit old, over 50,000 km.

Not very enthusiastic, probably not very welcoming towards Chinese tourists. Bought additional full insurance from Zuzuche, but the rental company emphasized it was unrelated to them. In case of any accident, they would charge me and I would have to deal with Zuzuche myself.

The chain store is very professional.

It's okay

The rental office is inside Chiang Mai Airport, and the car pickup is in the parking lot outside. Very convenient.

The counter service was very fast. They checked the order, photocopied my passport and driver's license, took a card pre-authorization for the deposit, and explained relevant points. Then I picked up the car. It took less than 10 minutes! The car was full of fuel and very clean. I rented a Toyota Founter, a 3.0-liter engine with plenty of power. Very comfortable to drive, highly recommended! I will rent this car again next time!

No Chinese service. An unused spare tire was found to be flat when returning the car. The same person who handled the pickup directly opened the trunk and took out the tire. We had no choice but to pay extra. Strongly suspect the tire had a slow leak which couldn't be detected during pickup.

It's okay, but the staff were not very friendly.

Excellent service, fully deserving of 5 stars. Absolutely fantastic and worthy of a perfect score.

I've never rented a car with 160,000 kilometers on it before. The condition and maintenance were acceptable.

When I arrived at the car rental company's reception, the female staff member had a very bad attitude. She asked me to send the company confirmation email to her. Since I had just arrived in Thailand and couldn't connect to the internet, I explained my situation to her. However, she got angry and told me she wouldn't give me the car. As I had two young children with me and urgently needed the car, I asked her for help to use the computer to print out the email. Shockingly, she swore at me in English, saying 'FUCK YOU'. I didn't argue with her in front of my kids, but I was very disappointed and embarrassed by such unprofessional behavior. I hope I can get an explanation for this incident. Thanks.

Overall good, but I got a ticket. I asked the staff how much the fine is, and they took me outside the store, then told me to pay 1000 baht. It felt a bit suspicious.

Excellent! Car delivery and return right to the hotel, just need to wait in the lobby. Super convenient, highly recommended!

1. The car model matched the booking, satisfied. 2. Overall the car was in good condition, though the seats were somewhat dirty. During the drive to Pai along mountain roads, the car felt a bit underpowered, especially when other cars were speeding past. So, this car has less horsepower. Overall, I felt this car rental experience was good!

Very convenient inside the airport

The rental desk is at the far left of the arrivals hall in Chiang Mai Airport. After completing the paperwork, you can go straight to the parking lot to pick up the car. Very convenient.