CAR RENTAL REVIEWS ON THAI RENT A CAR AT CHIANG MAI AIRPORT, CNX

The service was excellent, and the car pickup and return were very quick.

Overall, the service of Thai Rent A Car is very good, and the staff are very enthusiastic. The vehicle's condition is also excellent. However, I hope there can be more clear and detailed pre-warnings about certain fines. Although they mentioned a 3000 THB fine for smoking or eating in the car, there were no warnings about other fines. In my case, I was fined 2500 THB for asphalt splashes on a recently paved road during rainy weather. This fine was not covered by insurance. Shouldn't there be insurance for such incidents, similar to scratch protection? Shouldn't there be pre-warnings about such fines? I feel this is somewhat arbitrary and profiteering.

The service attitude is great, and they are very helpful. However, their English communication skills could be better.

Picking up and returning the car was very convenient and fast, no complaints at all.

High efficiency and convenient car return.

Recommended, satisfied, convenient.

The service was warm, meticulous, and thoughtful.

非常好

Very good

The rental location is right at the end after turning left from the exit. My flight was delayed and I arrived at midnight, but the staff were still waiting and carefully inspected the car with me. After completing the paperwork, I set off without any issues. Returning the car was also very smooth. However, they took my driver's license notarization and didn't return it when I returned the car. Since the exit near A-RENT is an exit-only gate, the security guard there had to help call the staff out for me.

The staff's English was not good, making communication a bit difficult, and there was no ready-to-use GPS in the store.

Good service

The pickup location was at the domestic arrivals section, which made it really difficult for us to find. The taxi driver called them, but we had no idea how they communicated. He eventually dropped us off at a shopping mall near the airport and left us there. We had to find our way to the rental office by ourselves. However, the rental and return process was smooth.

The service was quite good, but the car was a bit too big for a family of three. It was difficult to find parking when visiting the night market.

Very satisfied

Both pickup and return were very easy, but the staff asked for a tip when we returned the car, which was a bit awkward.

Satisfied

The service was attentive, fast, and the staff were friendly. Very good.

Great service

Excellent