CAR RENTAL REVIEWS ON BUDGET AT SEVILLA AIRPORT, SVQ

Car broke down after 3 days. Budget made us pay for insurance that we already purchased with Qeeq. They said the qeeq insurance was not valid.

Booking was good. Paying for insurance twice (once when booking with qeeq and second time at budget counter). Budget would not accept qeeq insurance package and would not allow us to take the car without their insurance.

There weren't many people in line, but it was strange that they required two credit cards as a guarantee at pickup.

Big companies are more reliable. The staff speaks good English and provides warm service. They offer insurance but don't force it on you. Explanations are clear, and the deposit is refunded very quickly after returning the car.

I chose to pick up the car at the airport, the store is right at the arrival hall.

Overall a very good experience

Various upsells and extra charges. Price details were not disclosed in advance. They arbitrarily changed the vehicle type, which is outright deception. I've rented cars abroad many times and have never encountered such service. The staff has a terrible attitude. I recommend everyone to avoid renting from this company!!!

The company is good

Satisfied