CAR RENTAL REVIEWS ON BUDGET IN NEW YORK

The car suited us perfectly for our two hour drive to Philly, and it was presented to us in a very clean condition.

Incredible value, and a painless booking experience. Thank you!

Very good i call them they answer fast first thing thay ask if i am ok

Car was not there when we arrived. Offered two cars or a bus of 12. We decline the Offered and had to wait almost two hours while they asked Avis and found one. For this car I paid extra and called in advance to get it.

Everything was okay.Some

The car interior is less than clean. I would expect it to be cleaner.

Good

Gave my name, handed over my passport, driver's license, and the translated copy of the driver's license to the staff. The car rental process was completed very quickly.

The SUV I received was great and just what I needed to transport my family and my luggage.

I really like using the easyrentcars app, it really takes car rental booking to another level.

We told budget that we needed the E-zpass, but they didnt not put any in the car. Slow and not helpfull staff at The counter

Good

I made a reservation for a Chevrolet Suburban. We received after a waiting time of more than 2,5 hours (NY, 49th street) a Ford Flex with 50% gas in it. This car did not meet the rented type, nor our expectations. The only comment I got: " we have no other cars, you can go to any airport in the US to change it for a Subrurban type". They did not bother to make a phone call or anything else. I went to La Guardia and Kennedy Airport without result. People there were friendly, but could not help me, because my "request to change" should have been reported upfront..... I finally managed to change the car at Warwick Airport near Providence. I cannot believe such a bad service.

The car was perfect, I thought it was a 5 seater and it ended up being a 7 seater. Well needed space for my family road trip.

The easyrentcars app was a breeze to use. I was even able to check on the rates at a later date and found a lower price. In addition the price drop feature actually rebooked my hire for a lower price when it became available.

They are thief, my rate for rent was 230 so I pay 369 don't belive them

They didn’t have the reserved car

Car were changed for more acceptable to me with no extra charge

Got very good price from the very beginning

We arrived at the store at 1 am and needed to unlock a credit card via an app, but there was no WiFi available. The staff refused to offer a hotspot, forcing us to take the subway back to the airport terminal to access free WiFi.

Counter stuff was very helpful! the car was in perfect condition.

Booking procedure is very easy and user friendly! the site was probably the best among all other car rental sites i visited. I will definitely use it again.

The wait for pickup was really long. There should be a way to pre-register a few things beforehand or extra staff. Also the car had a weird cut in the tire which I wasn't sure was safe but no one is on site when u pick up the vehicle so I could not ask. Also they were a bit weird when it came to tolls and I did not understand the associated fees

Very good experience with the car.

Very good..giving wide choices to choose from...easy procedures

Fine

Good

Pick up time too long.

Ordered a large Chevrolet Surburban, but got down graded to a Ford Explorer ( Tahoe size ). Took 1,5 hour to get the car.

I arrived 30 minutes early to pick up the car, they said no cars were available and suggested an upgrade. I chose to wait, and 10 minutes later they provided a car of the same class. They handed me a bunch of forms to sign, and though my English is limited, I trusted them and signed. Fortunately, there were no issues. The return process was simple, taking only about 2 minutes. Overall, the experience was quite good.