CAR RENTAL REVIEWS ON OK MOBILITY AT PALMA DE MALLORCA AIRPORT, PMI

Good attitude

Do not go with ok rent a car! They tried to say I put a tiny scratch on vehicle underneath bumper. I did not do this but as it wasn’t marked on car when I took it out I couldn’t prove it. They were rude and aggressive and no one was willing to talk to me about a resolution. I’m now having to go through a lengthy insurance claim because they wouldn’t let me leave without paying a ridiculous fine and admin charge. The said scratch was less than 5cm and not noticeable to the eye, just a bit rough when touched. DO NOT USE!

I booked an Audi but got a SEAT instead. They bait and switch, and I was forced to buy additional insurance at the rental store; otherwise, they wouldn't give me the car.

Temps d'attente énorme pour récupérer le véhicule (plus de 2H). Malgré le faite de payer 18€ pour un enregistrement rapide. Et là je ne compte pas le temps perdu du voyage en bus pour ce rendre à l'agence de location

Obligé de prendre une assurance + une prime de carburant. Au départ le prix de la location était de 35€ pour 5j est passé à 210€... a éviter

Très mauvais durée de réception très longue et personnel très désagréable problème avec des assurances à prendre en plus de la grosse arnaque plus jamais

Crowded and few cars available when returning the car to the airport. Almost missed the flight.