“This time I booked two cars, one Hyundai from Hertz Malta and one Audi from Hertz Italy. Neither boo”
About Hertz:2.0/10
This time I booked two cars, one Hyundai from Hertz Malta and one Audi from Hertz Italy. Neither booking indicated whether the car was a luxury model, and both vouchers stated that luxury cars require two credit cards. As consumers, we didn't know if we were booking luxury vehicles, and the two credit card requirement is specific to Hertz. The app did not effectively notify us, and lacking experience, we only brought one credit card. This led to us being unable to rent the cars and having to find other rental companies on the spot, which cost us more than double and was a frustrating experience! Can luxury cars be clearly labeled? Can the two-card requirement by Hertz be explicitly mentioned?
At pick-up, the amount given to me did not match the agreed order amount. The rental service resolved this. However, after returning home, I received several unexplained charges (fines) totaling nearly 2000 RMB. Hertz only sent an email, claiming there was a traffic violation caught by a traffic camera, with a deduction of 31 Euros. There were no violation photos, no evidence, and no official traffic tickets. The rental service explained that it was a 'violation management fee' charged by the car company, and the fine was separate, which feels unreasonable.
“Hidden T&C - not able to pick-up the car without 2 credit cards”
About Hertz:9.0/10
Hertz staff proved really helpful and provided me with the alternative car. Otherwise, the only feedback i have is that car had a number of scratches that were not included in the report.
Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
Franklin Hoover
-
-
-
-
View more >Dorothy Hansom
-
-
-
-
View more >-
-
-
-
View more >Bertram Toynbee
-
-
-
-
View more >Ralap Fast
-
-
-
-
View more >D.Mcevoy
-
-
-
-
View more >Grace Grey
-
-
-
-
View more >Isaac Leigh
-
-
-
-
View more >Leonard Clark(e)
-
-
-
-
View more >Jack Roy
-
-
-
-
View more >Car hire Companies AT Milan Linate Airport, LIN
Check out this.