“Rental was ok, only the people at the counter should had let me know that it was another vehicle.”
About Hertz:7.0/10
Not the car I wanted. I wanted a Nissan Kicks and they deliver a Chrevolet Captiva.
It is a bigger car but I did not wanted a bigger car, it consumes almost double the gas of a Nissan Kicks and we needed to uses for very long trips.
Also insurance cost higher...
The personnel a the counter did not tell me that it was another car so I assumed it was the requested vehicle. Only after we got to the delivery location, I saw it was a Chevrolet Captiva but we where in a hurry so I took the car.
About QEEQ:8.0/10
Did not used nor knew about Price Drop Protector... I will try the app next time.
reservation was ok.
El auto fue muy sucio, especial los cristales a dentro. Ademas huvo todavia traces de pegamiento de etiquetas del auto nuevo.
la atencion del personel, especialmente a la devolucion, no fue coordinada y muy chaotica. Me dejaron esperar mas de 30 min en el bus.
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