Overall service was okay. The only dissatisfaction was the vehicle arrangement. We were not given the specified model and got a very fuel-consuming one that we disliked.
As a large company, they do not mention several hidden fees at the front desk. Please be aware, QEEQ platform and fellow customers, you must reject the Accident Excess and Premium Roadside Assistance Fee. This fraudulent company will not inform you of these charges at the time of car pickup.
Very good, had to wait to pick up the car but they gave us coffee vouchers to relax at the nearby cafe. The car was ready right after we finished our coffee.
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