Quite satisfied. Photos were taken during both pickup and return to thoroughly inspect the car, which helps avoid disputes about any damage upon return. Since it is a local rental company with shorter working hours, no staff was present at the counter during return, and they didn't answer the phone. Eventually, I had to contact QEEQ customer service to locate someone. The booking specified a particular car model, but the given vehicle was not the same. It consumes fuel relatively quickly.
Pick-up and drop-off were very convenient. The staff were responsible and professional. Basic insurance package with no aggressive upselling. Since it wasn't full coverage, a higher deposit preauthorization of €2500 was required, but it was immediately released after the vehicle inspection on the return day. The car was in good condition overall, and the experience was excellent.
The car inspection process was meticulous, and the procedures were clear. The price was affordable with no hidden charges. I didn't purchase the car rental company's full insurance but opted for the platform's insurance instead, which was half the cost. The rental company only reminded me that they wouldn't be responsible for claims; other than that, there were no issues. The vehicle was in great condition; although it was an SUV and relatively wide, having a rearview camera was very helpful, especially for parking in Sicily. I would choose them again next time. Their attitude was friendly, the inspection was thorough, and they provided airport shuttle services.
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