CAR RENTAL REVIEWS ON GOLDCAR AT BARCELONA AIRPORT, BCN

Reviewed: Sun, Mar 4, 2018

About GOLDCAR: 2.0 /10

Everyone needs to be careful, they force you to buy local insurance which costs an additional 180 euros, and charged me twice. I told the bank I only signed once, but the bank said there were two charges. When I went to the rental company, they claimed there was only one charge. Now I don’t know what to do. Renting a car for an extra 180 euros * 2, that's 360 euros, this is really expensive.

Gene Bell

Spain

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1 days rental

Reviewed: Sat, Nov 1, 2014

About GOLDCAR: 10.0 /10

The process is simple, the service is excellent, and the vehicles are of good quality.

About QEEQ: 10.0 /10

Zara Hodgson

Spain

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1 days rental

Reviewed: Sat, May 5, 2018

About GOLDCAR: 2.0 /10

At the airport counter in Spain, a lady was very cold. I consider myself good at English with strong comprehension skills, but when I told her I wouldn't buy extra insurance, she completely changed her attitude and ignored everything I said. In the end, another male colleague took over, he was very nice and clearly listed all the costs. However, we still had to pay extra for insurance and other charges, totaling over 100 euros, which is more than double the rental fee!

A.Connor

Spain

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1 days rental

Mini | Smart Forfour 2 Doors or similar

Reviewed: Sat, Mar 30, 2019

“There were hidden fuel service costs not exaplained during the booking or after I asked.”

About GOLDCAR: 6.7 /10

Trying to scare us into buying additional insurance and upgrading the car. They said the insurance we had payed for with easyrent was no good and they would take the money if there was an incident and we wouldn’t get it back with our policy. Expensive fuel service charge for having fuel in the tank which was not mentioned or justified as well as airport tax.

About QEEQ: 8.0 /10

Janet Bob

Spain

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1 days rental

Reviewed: Sat, Jan 12, 2019

About GOLDCAR: 2.0 /10

The car rental was 800, but I had to pay an additional 2400 in taxes at the rental office. The website didn't mention the total would be 3200, which feels deceptive.

C.GRAV

Spain

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1 days rental

Economy | Ford Fiesta or similar

Reviewed: Mon, Apr 29, 2019

“Bien mais attention aux assurances/garanties à la livrason”

About GOLDCAR: 8.7 /10

Nous avons été très surpris d'être obligé de payer une assurance/garantie supplémentaire à la livraison de la voiture alors que nous avions souscrit l'assurance en ligne la plus importante. On s'est senti piégé... finalement la location de la voiture nous aura coûté 130€ de plus !

About QEEQ: 7.0 /10

Novia Springhall

Spain

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1 days rental

Reviewed: Mon, Apr 23, 2018

About GOLDCAR: 2.0 /10

Arrived around ten minutes early, the reception staff were very polite in confirming the order. However, their attitude changed drastically when I declined to purchase additional insurance from the car rental company, and they asked me to wait until the scheduled time to process the deal. The order clearly stated that no additional fees were required, but I was still charged an extra 30.23 euros as airport tax.

Mona Lou(ie)

Spain

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1 days rental