The rental car was not ready at time of pickup. Car was parked in a different bay to the one told to me and written on the vehicle information. Car was not washed externally, evidence of mud and road grime evident.
I had wait longtime for car wasn't ready.in the end I requested a upgrade I only booked one day an in the end that's what they did. If car isn't available offer another car straight away so not wait longtime people have timetables
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Maureen Ruskin
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