CAR RENTAL REVIEWS ON FIREFLY IN PERTH

It's just a Hertz partner, very likely won't be able to pick up the car.

Dislike: very unsatisfied about the cleaning fee charge upon return the car. the main thing is that the car carpet is not removable. there is no way for tourist like us be able to clean the sand and dust. in that point, it seem that it is very unfair to charge the additional cleaning fee for the carpet. thanks.

Like: I loved cruising down the coast in my modern, clean and trendy rental car. Even though I'm below 21 years of age I was able to hire it and didn't have to pay a huge bond either. The car was pristine clean, drove perfectly and I was really happy with the customer service I experienced before and after the hire.

Had to return the car at a different location at the airport due to a collision. Directions were very unclear, took me 40 minutes to find it.

Like: Efficient pick up & drop off. New & clean car.
Dislike: Delayed in pick up due to my request of Baby car seat isn’t being arranged in advance.

Spend hours looking and couldn't find it at all! They charged a $100 deposit and haven't returned it after 10 days.

Enthusiastic