Record Go, Mallorca - Airport - Record Car hire

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Record Go - Mallorca - Airport - Record Information, Car hire Instructions & Policies

Address

Palma de Mallorca airport (PMI),Palma de Mallorca,ES

Telephone

+34 600 907 087 / 34 677 406 494 / 34 610 530 091 / 34 610 565 570 / +34610565570,+34677406494

Pick-up Instructions

The Record Go - Mallorca - Airport - Record car hire location is in terminal

You can walk to the counter of Record Go - Mallorca - Airport - Record car hire.

Go to the office located in the arrivals hall. Once you have the rental agreement, leave the terminal and go straight ahead towards the car park building which is in front of the terminal. Enter the building. The staircases to access the car park are just behind the cafeteria. Go up to floor 1. Access inside of the car park through the right-hand door and you will find the Record go pick-up office.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -22:44	07:00 -22:44	07:00 -22:44	07:00 -22:44	07:00 -22:44	07:00 -22:44	07:00 -22:44

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Full Driving License issued in Spain

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + spain swear translation

spain swear translation

For local renters, you need to bring:

Full Driving License issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra France Gibraltar Portugal	EUR 20 per day

This additional fee is 20 Euros per day, with a minimum charge of 40 Euros and a maximum per rental of 200 Euros.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100 for Economy,Toyota Yaris Hybrid Or Similar,Citroen C3 Aut. Or Similar,Sandero Streetway,Toyota Aygo,Fiat Panda Hybrid,Fiat Panda,Fiat 500 Cabrio,

EUR 1400 for Mg 3 Hybrid,Volkswagen Golf,Ford Focus,Renault Captur,Hyundai Kona Electric,Peugeot 2008,Fiat 500x,Opel Combo,Ceed Plug In,Kia Ceed Sw Or Similar,

EUR 2000 for Hyundai Kona Electric,Renault Espace,Peugeot 5008,Ford Kuga Hybride,Lexus Lbx,Renault 5 Electric,Fiat 500 Eléctrico Cabrio,Alfa Romeo Giulia,Gmc Yukon Xl,C Class Convert,Kia Carnival,Ford S-max,Peugeot 5008 O Similar,

EUR 1800 for Dacia Duster,Renault Arkana,Skoda Karoq,Seat Ateca,Ds 4,5 2,Renault Scenic 1.3 Or Similar,Ford Kuga Hybride,Geely Coolray,Lexus Lbx,Bmw X1,Renault 5 Electric,Fiat 500 Eléctrico Cabrio,

EUR 2000 for Toyota Proace City,Renault Espace,Peugeot 5008,Volkswagen Caddy 5+2,Mercedes Cla,Alfa Romeo Giulia,Gmc Yukon Xl,Lexus Lbx,Mercedes-benz Cle Coupé,C Class Convert,Kia Carnival,Mercedes Gla,Ford S-max,Peugeot 5008 O Similar,Toyota Proace,Ford Transit Custom,

EUR 3000 for Benz E220 4matic,Bmw M4 Competition Convertible *model Guaranteed*,Vw Id.4,Volvo Xc40,Toyota Hilux,Porsche Cayenne,

Theft Insurance Excess differs by car model:

EUR 1100 for Economy,Toyota Yaris Hybrid Or Similar,Citroen C3 Aut. Or Similar,Sandero Streetway,Toyota Aygo,Fiat Panda Hybrid,Fiat Panda,Fiat 500 Cabrio,

EUR 1400 for Mg 3 Hybrid,Volkswagen Golf,Ford Focus,Renault Captur,Hyundai Kona Electric,Peugeot 2008,Fiat 500x,Opel Combo,Ceed Plug In,Kia Ceed Sw Or Similar,

EUR 1800 for Dacia Duster,Renault Arkana,Skoda Karoq,Seat Ateca,Ds 4,5 2,Renault Scenic 1.3 Or Similar,Ford Kuga Hybride,Geely Coolray,Lexus Lbx,Bmw X1,Renault 5 Electric,Fiat 500 Eléctrico Cabrio,

EUR 3000 for Benz E220 4matic,Bmw M4 Competition Convertible *model Guaranteed*,Vw Id.4,Volvo Xc40,Toyota Hilux,Porsche Cayenne,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 km from Palma De Mallorca Airport

Railway Stations

7.2 km from Poligon Marratxi Estacio (208)

7.6 km from Palma Intermodal Station

8.8 km from Es Caulls Estacio

Other Landmarks

7.7 km from Santa Eulalia Church

7.8 km from Palma Town Hall

7.9 km from Royal Palace Of La Almudaina

FIND ME A CHEAP RENTAL

Map view of Record Go Store Location

coordinates: 39.553128 2.738216

Guest Reviews

Total points： 7.8 / 10 Good

Vehicle condition: 6.8
Vehicle cleanliness: 7.2
Spaciousness: 7.0
Counter staff: 5.0
Pick-up location: 6.8
Drop-off location: 7.2
Pick-up time: over 60 mins
Drop-off time: 10-30 mins

M.thwaites
Mallorca
10 /10 Excellent
Reviewed: Friday, June 19, 2026
Like: best car hire experience i have ever had price was the best value for money and the car was excellent no faults it was as good as new
Dislike: nothing
Read More >
S.Sutton
Mallorca
9 /10 Excellent
Reviewed: Friday, June 19, 2026
Unfortunately the counter clerk was very new to job and didn't seem like he knew what he was doing having to constantly refer to other staff for advise. He was very pleasant and apologetic but after an early start we could have done without the long booking in process.
Read More >
Anonymous
Mallorca
9 /10 Excellent
Reviewed: Friday, June 19, 2026
Was told that I would receive an email and refund for fuel within 5 mins of returning the vehicle - nothing arrived and as a result I had to chase for an update and provide photos to sort it out, which was frustrating and detracted from the customer experience.
Read More >
Anonymous
Mallorca
7.7 /10 Good
Reviewed: Friday, June 19, 2026
They push you into buying their own insurance or fast track even if you have super insurance which includes excess fee for the vehicle. The company pushes you to buy either their insurance or pay the entire excess deposit in advance. To avoid large excess being charged poor customers have to buy their insurance.
Read More >
Anonymous
Mallorca
9.7 /10 Excellent
Reviewed: Friday, June 19, 2026
Front desk answered all of our questions and tried to be as helpful as possible. They were fantastic! The car had some brake trouble which at times was really scary, some dash warnings would pop up from time to time which were a little alarming, and the gps does not recognize addresses so you have to manually look for the destination on the gps map which is tough if you don’t know where you’re going!
Read More >
Anonymous
Mallorca
6 /10 Average
Reviewed: Friday, June 19, 2026
Record Go absolutely awful experience, waited 2 hours to pick up car at Palma airport Majorca, sooo disorganised Never again and would never recommend
Read More >
S.King
Mallorca
8.3 /10 Very good
Reviewed: Friday, June 19, 2026
The staff member was rude and tried to scam me. I had already purchased excess insurance but she was very reluctant to release the car even though I agreed to the £1400.00 held on my credit card. Luckily I was prepared but I imagine many people are so keen to get on holiday that they fall for this.
Read More >
a.brown
Mallorca
7 /10 Good
Reviewed: Friday, June 19, 2026
2 hour wait to get the car
Read More >
Natalie Springhall
Mallorca
10 /10 Excellent
Reviewed: Friday, June 19, 2026
Very good
Read More >
Myron Hewlett
Mallorca
2 /10 Poor
Reviewed: Friday, June 19, 2026
Read More >

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Where is the Car hire Store Location?

Palma de Mallorca airport (PMI),Palma de Mallorca,ES

What is the Telephone Number?

+34 600 907 087 / 34 677 406 494 / 34 610 530 091 / 34 610 565 570/ +34610565570,+34677406494

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Record Go - Mallorca - Airport - Record car hire location is in terminal

You can walk to the counter of Record Go - Mallorca - Airport - Record car hire.

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car hire Store?

19 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Full Driving License issued in Spain

EU/EEA Driving License
EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + spain swear translation
spain swear translation
For local renters, you need to bring:

Full Driving License issued in Spain

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports
0.2 km from Palma De Mallorca Airport
Railway Stations
7.2 km from Poligon Marratxi Estacio (208)
7.6 km from Palma Intermodal Station
8.8 km from Es Caulls Estacio
Other Landmarks
7.7 km from Santa Eulalia Church
7.8 km from Palma Town Hall
7.9 km from Royal Palace Of La Almudaina

Record Go, Mallorca - Airport - Record Car hire

Record Go - Mallorca - Airport - Record Information, Car hire Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Deposit policy

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Paid:

Must-not:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Car hire Brands at Palma De Mallorca Airport

Where is the Car hire Store Location?

What is the Telephone Number?

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver Age Requirements for this Car hire Store?

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Railway Stations

Other Landmarks